GoplusUS
GoplusUS Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.4 star rating from 25 customer reviews. Consumers are mostly dissatisfied though 100% would likely recommend GoplusUS to a friend according to the dataset. Rating distribution shows more unfavorable than positive feedback.
Key Takeaways for Future Customers
- Check GoplusUS reviews for recurring delivery and return issues before ordering.
- Expect mixed product quality; read product-specific feedback on returns and refunds.
- Be prepared for long customer service wait times when seeking support or billing help.
Negative Feedback / Risk Areas
- Frequent customer complaints about missing or wrong items, lost packages, and delayed shipping.
- Poor after-sales support with long holds, unanswered calls, and difficulty obtaining refunds or replacement parts.
- Billing disputes, unauthorized charges, and extra return shipping costs reported by buyers.
Positive Feedback
Some customers praised good prices, acceptable product value, and a few quick successful deliveries and helpful service interactions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.4 star rating from 25 customer reviews. Consumers are mostly dissatisfied though 100% would likely recommend GoplusUS to a friend according to the dataset. Rating distribution shows more unfavorable than positive feedback.
Key Takeaways for Future Customers
- Check GoplusUS reviews for recurring delivery and return issues before ordering.
- Expect mixed product quality; read product-specific feedback on returns and refunds.
- Be prepared for long customer service wait times when seeking support or billing help.
Negative Feedback / Risk Areas
- Frequent customer complaints about missing or wrong items, lost packages, and delayed shipping.
- Poor after-sales support with long holds, unanswered calls, and difficulty obtaining refunds or replacement parts.
- Billing disputes, unauthorized charges, and extra return shipping costs reported by buyers.
Positive Feedback
Some customers praised good prices, acceptable product value, and a few quick successful deliveries and helpful service interactions.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Talk to agent
- - I was asked to pay $33 for return shipping.
- - I don't want to pay this shipping fee.
- - I need a postage-paid label to return the tree.
I have tried to return resend I am ask to pay $33.00 for returning shipment. The tree wasnt but 45?
Cost. I didnt like tree and I certainly dont want to pay this shipping fee.
I. Need a postage paid label to return tree.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong address delivery
I need someone to pick this package up from my front porch. Please arrange pickup. Thank you so much for your help and support.
Package information
Haven't received my package. No one help from customer service line no one answered my calls . So not helpful at all
User's recommendation: Wouldn't recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fullerton, Nebraska
Missing Magnets
- - 3-wheel GoPlus push cart; magnets glued in.
- - Six magnets were lost; one is missing on both sides, so it won't stay shut; eight magnets requested.
I was trying to get replacement magnets for the push carts we purchased 2 years ago...we have always had issues with the magnets falling out so I contacted the company to see if I could get any replacement magnets and their response was, "It is beyond the 1-year warranty." They did not even offer to try and help me from that point on so I went on Amazon and purchased them myself.Personally, the carts are good, but the design with the magnets is flawed.
I have the 3-wheel GoPlus push cart and I have superglued in the magnets. During this season, the boys lost six magnets.
One is missing both, so therefore, it will not stay shut. Can I get eight magnets as a replacement, please?
- We will see how this goes
Preferred solution: Replacement magnets would be the best solution.
User's recommendation: Keep an eye on these....they fall out easily.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIpaid for a 5ft pencil Christmas tree, only the bottom of it lit up. It hasn't shipped?
- - Replacement tree not shipped yet with over two weeks delay.
- - Original dates were December 13 and 14; now it says December 18.
They have not even shipped my replacement tree, it's been more than 2 weeks, firstly, we're supposed to have it here December 13th, then December 14th, now on the 13th I get an email that says it's not going to be here until the 18th,are you kidding?
User's recommendation: If you need something in a timely manner from this company, don't order from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCredit card
there was a credit card use in one your company card number ending with 2673 used around the 28th-29th that don't belongs to the person or persons that made the purchase
User's recommendation: i am not a customer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer4ft fiber optic Christmas tree dead after 3 days
- - A 4 ft fiber optic Christmas tree bought from Amazon stopped working after 3 days.
- - Refunds go through a third party that requires $10 to return.
I bought a 4 ft fiber optic Christmas tree through Amazon. After 3 days the lights stopped working.
I contacted Amazon and they said I had to get my refund through the 3rd party company.
When I went to the company they said I had to print a shipping label and pay ten more dollars to return the defective tree to them, before they would issue a refund for the purchase price. So beside the 50 bucks to buy a piece of crap tree, I would have to pay them to take it back!!!
User's recommendation: RUN!!! RUN!!! RUN!!!!
Alexandria, Louisiana
Lost packages
Lost package package did not arrive on 10/19/23 use tracking number to find out package was in AZ with no delivery date
User's recommendation: Use Goplus with any problem about any order
Calgary, Alberta
Help desk helped
Unit arrived with no battery in control remote. Would have been nice to know ahead of time. Operating instructions could be clearer.
User's recommendation: Unit needs a CR 2032 battery
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing pieces from Costway 4PCS Patio Rattan Conversation Furniture Set Cushioned Seat Glass Table
Hi
I purchased the above patio set and there were several screws missing. Difficult to contact, seriously unprofessional!!
- Affordable
- You get what you pay for
Preferred solution: Apology
User's recommendation: Buy the next one!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct
Received my order but received no instructions on how to put it together! Terrible company didnt get hardware either!
Preferred solution: Written instructions and hardware
User's recommendation: Don’t buy anything from them
Laval, Quebec
Return
No response, was on hold for 15min before I hung up. I tried to contact them twice and was never able to get a hold of an agent.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |This person supports our platform.
SupporterResolved: It worked out
- - Found the confirmation email and decided not to cancel.
- - The company contacted me quickly and explained everything, and I was worried by reviews.
It was actually my mistake, and i apologized to them. I must have deleted their email, realized this by finding it in my important file.
Glad i didn't cancel, because i really enjoy the keyboard i received. It works great, though the operator needs a little work .
Thanks again for your help. Not a pissed customer, Eric.
I found the confirmation email, and decided not to cancel. I was worried because of the reviews the company received, but I ended up getting everything ordered.
It was actually my mistake with the E-mail. The company contacted me very quickly, and was able to explain everything.
So maybe they have worked everything out in shipping, and customer service. From my experience, they did a wonderful job.
User's recommendation: Based on my experience i say yes, but always check customer feedback.
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Glace Bay, Nova Scotia
Firetable does not work
- - Costway 30 Square Fire Pit Table, 50,000 BTU.
- - Delivery 2023-06-16; Order: SKUB9F7891CF7EE4027A656321C81CDE06A; valve needs holding to light.
Costway 30 Square Propane Gas Fire Pit Table Ceramic Tabletop 50 000 BTU
Costway 30 Square Propane Gas Fire Pit...
Estimated delivery date:
June 16, 2023
SKUB9F7891CF7EE4027A656321C81CDE06A ...recieved firetable but it doesnot work seems the FLAME FAILURE SAFTEY CONTROL VALVE is broken as we need to hold the button in to get propane to come up and stAY lit.CAN YOU HELP WITH THIS THANK YOU
User's recommendation: Gpt message back ...told us how to fix problem. Firetable works great. Thank you for your concern
Keep charging me
- - Item shipped and received after purchase for my daughter.
- - They sent two extra invoices.
- - They do not answer emails about the charges.
I purchased an item for my daughter from this company. It was shipped and received and they have sent me 2 additional invoices for additional payments.
They do not answer my emails on what the charges are for. Total BS!
- Good product
- Additional unknown charges
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefective Christmas Tree
I purchased a Christmas tree from your company on November 27.
There is supposed to be a STEADY mode for the lights. It doesn't work and the lights keep flashing incessantly.
I want to fix this problem. Otherwise, I will have to get a refund.
Here are the technical details for the product:
GoplusCA 6FT Artificial Christmas Tree Pre-lit Oprical Fiber Tree 8 Flash Modes W/UL Certified Warm White Electrodeless 230 LED Lights & Metal Stand $149.99: $172.45.
Ordered November 27, 2022
Delivered December 12,2022
Amazon.ca Order # 702-663****-912****
Nathalie Calvé
450 550-****
ncalve@***.ca
- Delivery with amazon
- Getting help to fix the problem
Preferred solution: Find solution for constantly flashing lights, the STEADY mode doesn't work.
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